Free delivery on orders above NPR 5,000
Ktara Nepal
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Contact Ktara Nepal | Skincare & Order Help in Nepal
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How can I be sure the cosmetics sold at Ktara Nepal are authentic?
All products are sourced directly from authorized manufacturers and come with original packaging and barcodes.
Do you provide any certification or proof of authenticity for the skin care items?
Yes, we supply the manufacturer’s authenticity seal and batch number upon request.
Can I verify the authenticity of a product after purchase?
You can check the product’s batch code on our website or contact us with the barcode for verification.
Are there any guarantees or return policies if I receive a counterfeit item?
We offer a full refund or replacement within 7 days if a product is proven counterfeit.
How can I track my order after it has been shipped?
You can directly text us on whatsapp to +977 9768821585 to know about your order status
What is the return period for unopened cosmetics and skin care products?
Unopened and unused products can be returned within 7 calendar days of receipt, provided the original invoice is presented.
How do I initiate a return or exchange for an item I am not satisfied with?
Contact us at 9768821585 or email ktaranepal@gmail.com to receive a return authorization and instructions for sending the item back.
Can i make products request in Ktara Nepal ?
Yes, you can visit our @contact us section and drop all the details along with your requirement we will connect with you instantly
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